Privacy Policy

Last updated: 15th January 2026

Introduction

openvision AG ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website openvision.top or use our services. This policy complies with the General Data Protection Regulation (GDPR) and Austrian data protection laws.

Data Controller

The data controller for your personal information is:

  • Company: openvision AG
  • Address: Landstraßer Hauptstraße 164, 1035 Vienna, Austria
  • Registration Number: FN731958a
  • VAT Number: ATU73286492
  • Email: privacy@openvision.top
  • Phone: +43 14928222

Data We Collect

We collect several types of information from and about users of our website and services. The data collection includes personal information that you voluntarily provide to us and technical information that is automatically collected when you visit our website.

Personal Information You Provide

  • Contact Information: Name, email address, phone number, company name, and postal address when you contact us or request our services
  • Communication Data: Information contained in any communications you send to us, including the content of your messages and associated metadata
  • Service Information: Details about your gym or fitness business, current pricing structures, and business objectives when you engage our consulting services
  • Marketing Preferences: Your preferences regarding marketing communications and newsletters

Automatically Collected Information

  • Technical Data: IP address, browser type, operating system, device information, and referring website
  • Usage Data: Information about how you use our website, including pages visited, time spent on pages, and click-through rates
  • Location Data: General location information based on your IP address

How We Use Your Information

We use the personal data we collect for various purposes, always based on a lawful basis under GDPR. Our use of your data includes providing our consulting services, improving our website and services, and communicating with you about our business.

Service Delivery

  • Providing gym membership pricing strategy consultations and services
  • Responding to your enquiries and providing customer support
  • Processing and fulfilling service requests
  • Managing our business relationship with you

Website Improvement and Analytics

  • Analysing website usage to improve user experience
  • Monitoring website performance and security
  • Conducting market research and business analysis
  • Developing new services and improving existing ones

Legal and Administrative Purposes

  • Complying with legal obligations and regulatory requirements
  • Protecting our rights and interests
  • Preventing fraud and ensuring website security
  • Maintaining business records and accounts

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner. For detailed information about our use of cookies, please refer to our Cookie Policy.

Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal grounds:

  • Consent: When you provide explicit consent for specific processing activities
  • Contract: When processing is necessary for the performance of a contract with you
  • Legal Obligation: When we need to comply with legal requirements
  • Legitimate Interests: When processing is necessary for our legitimate business interests, provided your rights and freedoms are not overridden

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

Service Providers

We may share data with trusted third-party service providers who assist us in operating our website and providing our services, including:

  • Website hosting and maintenance providers
  • Email marketing and communication platforms
  • Analytics and advertising services (Google Analytics, Google Ads)
  • Professional advisors and consultants

Legal Requirements

We may disclose your information when required by law or in response to valid legal processes, such as court orders or regulatory investigations.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected and to comply with legal obligations. Our data retention periods vary depending on the type of information and the purpose for which it was collected:

  • Contact and enquiry data: Retained for up to 3 years after last contact
  • Client service data: Retained for up to 7 years for business and legal purposes
  • Website analytics data: Retained for up to 26 months
  • Marketing data: Retained until you opt out or withdraw consent

Your Rights

Under GDPR and Austrian data protection law, you have several rights regarding your personal data:

Right of Access

You have the right to request a copy of the personal data we hold about you, along with information about how it is processed.

Right to Rectification

You can request that we correct any inaccurate or incomplete personal data we hold about you.

Right to Erasure

In certain circumstances, you can request that we delete your personal data.

Right to Restrict Processing

You can request that we limit how we use your personal data in specific situations.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used format and to transfer it to another service provider.

Right to Object

You can object to processing of your personal data for direct marketing purposes or when processing is based on legitimate interests.

Right to Withdraw Consent

Where processing is based on consent, you can withdraw your consent at any time.

To exercise any of these rights, please contact us at privacy@openvision.top or +43 14928222. We will respond to your request within one month.

Data Security

We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and staff training
  • Secure hosting and backup procedures

International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer data outside the EEA, we ensure appropriate safeguards are in place, such as adequacy decisions, standard contractual clauses, or other approved mechanisms.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our website and services after such changes constitutes acceptance of the updated Privacy Policy.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Supervisory Authority

If you believe that our processing of your personal data violates GDPR or Austrian data protection law, you have the right to lodge a complaint with the Austrian Data Protection Authority (Datenschutzbehörde):

  • Website: www.dsb.gv.at
  • Email: dsb@dsb.gv.at
  • Address: Barichgasse 40-42, 1030 Vienna, Austria